ParentPulse — School Feedback Platform
ParentPulse (parentpulse.com) is an AI-powered feedback platform for private and independent schools. It helps schools run recurring parent surveys, reply to feedback (including anonymous responses), and turn insights into engagement — instead of relying on a single annual snapshot. Soft Pyramid built and supports the product so schools get dependable software and ongoing care around a specialized workflow.
Services Delivered
Project Details
Business Challenge
Private and independent schools need year-round parent feedback and engagement tools that go beyond one-time annual surveys.
Technical Challenge
Ship a reliable survey and engagement product tailored to school workflows, with automation and AI support for commenting and insights — without exposing internal client operational details.
Key Features
Recurring surveys
Automated, recurring survey flows so schools hear from families throughout the year, not only once annually.
Two-way engagement
Schools can reply to feedback from survey respondents, including anonymous comments, turning surveys into an engagement channel.
School-focused design
Built specifically for private and independent school feedback — culture, wellbeing, and experience themes — rather than generic survey software.
Soft Pyramid role
Soft Pyramid built and supports ParentPulse as product software with ongoing care for the school feedback use case.
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